Returns & Exchanges

At Sassy Woof, we want you and your pup to be 100% satisfied with your new look. If your gear doesn't fit perfectly or meet your expectations, you can return or exchange eligible items within 30 days of delivery.

1

Check Eligibility

Ensure items are in their original condition, unworn, and free of dog hair or odors with all tags still attached.

2

Start Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

3

Pack and Ship

Print your prepaid shipping label and securely package your items, dropping them off at any authorized carrier location.

4

Receive Refund or Exchange

Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing